GENERAL

I grew up a fan of Wile E Coyote and loved Loony Tunes as a kid.  When starting my company, I found myself with diverse interests in home technology, audio video, lighting, cabinetry, furniture, etc.  I though back to the ACME company that seemed to supply everything.  That born ACME Home, the one stop shop for everything inside and outside your home.  The ACME Kitchen Crate was born from building clients kitchens and helping them outfit them with everything I found over the years that I like.

We’d love to hear from you! Send any questions or thoughts to info@acmekitchen.com.

ORDERS

You can log into your account here, or send an email to info@acmekitchen.com
and we’ll provide you with an update.

ACME Crate is all about the whole kitchen kit experience.  If you just need a single skillet or item please use our affiliate links and purchase with our retail partners.

Do subscribe to our newsletter for updates as we may offer limited edition single items in the future.

We are providing color options for the enameled cast iron and bakeware as well as selecting your non-stick pan surface.

If you already own certain pieces and want to avoid duplicates let me know and we can substitute for other items. Any further customization please contact us to inquire

We take VISA, Master Card, Discover, American Express as well as ACH payment direct to your checking account.

SHIPPING & RETURNS

We currently ship to addresses in the continental United States.

If you‘re interested in placing an order outside the U.S. or Canada, email info@acmekitchen.com.

Standard shipping is $499 to arrive in a cardboard crate via LTL (Less than Truckload) shipping with lift gate included and driveway delivery.

Some items potentially will arrive separately via common carrier depending on stock and color.

We will contact you after ordering to confirm your location and any special services needed that could be additional charge.  We offer an upgraded White Glove delivery in Southern California and potentially other locations that includes unboxing and disposal of all packing materials, placement in the kitchen, as well as consultation of the items in the kit.

Please contact us for a quote or availability at info@acmekitchen.com.

Due to the size of the kit and all the items included we cannot accept returns once the crate is opened.

If you’re unhappy with any of the items, please reach out to us and we can see what we can do to assist with exchanging them for something else. 

If anything arrives damaged, please photograph the product and packaging and contact us for exchange.

GIFTING

First, that makes you a very tasteful gift-giver. Just enter the recipient’s shipping address into the designated fields during checkout. 

PRODUCTS

I’m a researcher, every item I buy I look at objective reviews from sources like Consumer Reports, Americas Test Kitchen, Prudent Reviews and more.  I look not only at what items won tests but the features they show as to why they won.  I then look at everything else on the market I can find that matches those criteria as well as any of my own that I found I like over the years.  Then I purchase them and test them myself before coming to a conclusion.  Some items I’ve agonized over, others I can tell I love at first touch.  Some items in the kit still aren’t perfect but what I want just doesn’t exist.  Hopefully with time this kit will evolve as I find new products or work with manufacturers to improve products to my specifications.

Not equally.  Every item has a reason to be in the kit and I use them all but some may only get used a couple times a year and others daily.  There is also personal preference, some people will gravitate to the carbon steel and use it all the time and others may dislike the minimal maintenance and stick to the enameled cast iron and stainless.  I want this kit to allow for some experimentation so you can find what you like.  I also tried to be extremely thoughtful about the sizes of each item but you may desire something larger or smaller depending on how many people you are cooking for or particular dishes you make.  Use this kit to try all the materials and then add any individual pieces you find you desire.

All the pieces in my kit are pre-seasoned from the factory so you can just start using them.  With regular cooking you should naturally develop a deeper and more stable seasoning.  If you accidentally cook with acid or the pan gets neglected and just needs a fresh start watch my video here about seasoning.  Here is seasoning recommendations from the manufacturers:

Many items in this kit are sold as dishwasher safe, for the most part don’t.  Dishwashers are tough on materials so even though an item is dishwasher safe it can still dull finishes or leave residue. Since the items I include are so well made a run in a dishwasher won’t destroy them so you can have that piece of mind, but repeated use isn’t recommended.  My exceptions to that are kitchen accessories and prep items which I consistently put in the dishwasher.  Stainless and glass bowls, all the silicone/stainless kitchen tools, plastic and glass bottles (top rack).  The items that should always be handwashed without exception are anything non-stick, wood, carbon steel or uncoated cast iron.  This includes carbon steel blades on knives, peelers.  All knives/scissors/graters should be hand washed however I do often throw my boning knife and scissors in the dishwasher if they are particularly messy but understand that will likely mean more frequent sharpening.